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.TH AUTOSUPPORT 8 "Dec 14th, 2011" "autosupport" "Linux Programmer's Manual"
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2005-07-05 19:04:49 +00:00
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.SH NAME
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.B autosupport
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\(em interactive script to provide Digium[tm]'s support with information
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.SH SYNOPSIS
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.PP
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.B autosupport [OPTION] [prefix]
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.SH DESCRIPTION
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\fBautosupport\fR is a script that is normally run by a user contacting Digium's Technical
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Support to automate gathering support information. It will probe the
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system for some run\-time and system information, and generate a backup
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of Asterisk related configuration. An optional parameter for a prefix
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may be specified which is typically used to specify a Digium Technical
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Support Ticket ID.
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.PP
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The script requires root privileges to run, and writes all output in the
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home directory of the user running the script. For the purposes of this
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document, this will be referred to as /root/ henceforth.
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.PP
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The system information is written to /root/digiuminfo.txt and the backup
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of configuration (and the system information file) are written to a tarball
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in /root/ with a base name of digium\-info. A Date Stamp will be appended,
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and if specified the optional parameter will be a prefix. The tarball at
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least is expected to be attached to a support ticket with Digium.
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.SH OPTIONS
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.SS Arguments:
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.TP 15
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\fBprefix\fR
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Used to prefix the file names. Typically a Digium Technical Support Ticket ID
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.SS Options:
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.TP 25
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\fB\-n, \-\-non-interactive\fR
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Run without requiring user input
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.TP 25
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\fB\-h, \-\-help\fR
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Show help about options
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.SH FILES
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.B /root/digiuminfo.txt
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.br
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.B /root/digium\-info_YYYYMMDD.tar.gz
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.SH SEE ALSO
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asterisk(8)
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2011-01-04 21:00:36 +00:00
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.SH AUTHOR
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autosupport was written by John Bigelow <support@digium.com> in conjunction with
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Charles Moye and Trey Blancher. This manual page was written by
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Tzafrir Cohen <tzafrir.cohen@xorcom.com> and updated by Charles Moye. Permission
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is granted to copy, distribute and/or modify this document under the terms of
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the GNU General Public License, Version 2 any later version published by the
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Free Software Foundation.
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.PP
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On Debian systems, the complete text of the GNU General Public
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License can be found in /usr/share/common\-licenses/GPL\-2.
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