2007-02-02 20:02:49 +00:00
|
|
|
Asterisk Call Queues
|
|
|
|
|
--------------------
|
|
|
|
|
|
|
|
|
|
<template holder while we wait for input on a good README
|
|
|
|
|
for call queues. Please open a bug report and add text to this
|
|
|
|
|
document>
|
|
|
|
|
|
|
|
|
|
* General advice on the agent channel
|
|
|
|
|
-------------------------------------
|
|
|
|
|
|
|
|
|
|
* Using dynamic queue members
|
|
|
|
|
-----------------------------
|
|
|
|
|
|
2007-02-02 20:05:52 +00:00
|
|
|
* SIP channel configuration
|
|
|
|
|
---------------------------
|
|
|
|
|
Queues depend on the channel driver reporting the proper state
|
|
|
|
|
for each member of the queue. To get proper signalling on
|
|
|
|
|
queue members that use the SIP channel driver, you need to
|
|
|
|
|
enable a call limit (could be set to a high value so it
|
|
|
|
|
is not put into action) and also make sure that both inbound
|
|
|
|
|
and outbound calls are accounted for.
|
|
|
|
|
|
|
|
|
|
Example:
|
|
|
|
|
|
|
|
|
|
[general]
|
|
|
|
|
limitonpeer = yes
|
|
|
|
|
|
|
|
|
|
[peername]
|
|
|
|
|
type=friend
|
|
|
|
|
call-limit=10
|
|
|
|
|
|
|
|
|
|
|
2007-02-02 20:02:49 +00:00
|
|
|
* Other references
|
|
|
|
|
-------------------
|
|
|
|
|
|
|
|
|
|
* queuelog.txt
|
|
|
|
|
* queues-with-callback-members.txt
|
|
|
|
|
|
|
|
|
|
(Should we merge those documents into this?)
|
