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app_queue: Add QueueWithdrawCaller AMI action

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This adds a new AMI action called QueueWithdrawCaller.
This AMI action makes it possible to withdraw a caller from a queue,
in a safe and a generic manner.
This can be useful for retrieving a specific call and
dispatching it to a specific extension.
It works by signaling the caller to exit the queue application
whenever it can. Therefore, it is not guaranteed
that the call will leave the queue.

ASTERISK-29909 #close

Change-Id: Ic15aa238e23b2884abdcaadff2fda7679e29b7ec
This commit is contained in:
Kfir Itzhak
2022-02-09 12:28:29 +02:00
committed by Friendly Automation
parent 8666455bd8
commit 3959d20ba5
2 changed files with 159 additions and 1 deletions
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doc/CHANGES-staging/queue_withdraw_caller.txt Normal file
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Subject: app_queue
Added a new AMI action: QueueWithdrawCaller
This AMI action makes it possible to withdraw a caller from a queue
back to the dialplan. The call will be signaled to leave the queue
whenever it can, hence, it not guaranteed that the call will leave
the queue.
Optional custom data can be passed in the request, in the WithdrawInfo
parameter. If the call successfully withdrawn the queue,
it can be retrieved using the QUEUE_WITHDRAW_INFO variable.
This can be useful for certain uses, such as dispatching the call
to a specific extension.