diff --git a/apps/app_queue.c b/apps/app_queue.c
index c3b735006a..6ad65a2c40 100644
--- a/apps/app_queue.c
+++ b/apps/app_queue.c
@@ -1719,10 +1719,17 @@ struct statechange {
 */
 static int update_status(struct call_queue *q, struct member *m, const int status)
 {
-	m->status = status;
+	if (m->status != status) {
+		m->status = status;
 
-	/* Whatever the status is clear the member from the pending members pool */
-	pending_members_remove(m);
+		/* Remove the member from the pending members pool only when the status changes.
+		 * This is not done unconditionally because we can occasionally see multiple
+		 * device state notifications of not in use after a previous call has ended,
+		 * including after we have initiated a new call. This is more likely to
+		 * happen when there is latency in the connection to the member.
+		 */
+		pending_members_remove(m);
+	}
 
 	if (q->maskmemberstatus) {
 		return 0;