mirror of
https://github.com/asterisk/asterisk.git
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Recommitting revision 122228, which was accidentally reverted
as a result of commit 122234. git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@122399 65c4cc65-6c06-0410-ace0-fbb531ad65f3
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@@ -529,6 +529,7 @@ static struct ao2_container *queues;
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static void update_realtime_members(struct call_queue *q);
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static void update_realtime_members(struct call_queue *q);
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static int set_member_paused(const char *queuename, const char *interface, const char *reason, int paused);
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static int set_member_paused(const char *queuename, const char *interface, const char *reason, int paused);
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static void queue_transfer_fixup(void *data, struct ast_channel *old_chan, struct ast_channel *new_chan);
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/*! \brief sets the QUEUESTATUS channel variable */
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/*! \brief sets the QUEUESTATUS channel variable */
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static void set_queue_result(struct ast_channel *chan, enum queue_result res)
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static void set_queue_result(struct ast_channel *chan, enum queue_result res)
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{
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{
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@@ -3043,6 +3044,82 @@ static void send_agent_complete(const struct queue_ent *qe, const char *queuenam
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qe->parent->eventwhencalled == QUEUE_EVENT_VARIABLES ? vars2manager(qe->chan, vars, vars_len) : "");
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qe->parent->eventwhencalled == QUEUE_EVENT_VARIABLES ? vars2manager(qe->chan, vars, vars_len) : "");
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}
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}
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struct queue_transfer_ds {
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struct queue_ent *qe;
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struct member *member;
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int starttime;
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};
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/*! \brief a datastore used to help correctly log attended transfers of queue callers
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*/
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static const struct ast_datastore_info queue_transfer_info = {
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.type = "queue_transfer",
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.chan_fixup = queue_transfer_fixup,
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};
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/*! \brief Log an attended transfer when a queue caller channel is masqueraded
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*
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* When a caller is masqueraded, we want to log a transfer. Fixup time is the closest we can come to when
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* the actual transfer occurs. This happens during the masquerade after datastores are moved from old_chan
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* to new_chan. This is why new_chan is referenced for exten, context, and datastore information.
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*
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* At the end of this, we want to remove the datastore so that this fixup function is not called on any
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* future masquerades of the caller during the current call.
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*/
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static void queue_transfer_fixup(void *data, struct ast_channel *old_chan, struct ast_channel *new_chan)
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{
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struct queue_transfer_ds *qtds = data;
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struct queue_ent *qe = qtds->qe;
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struct member *member = qtds->member;
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int callstart = qtds->starttime;
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struct ast_datastore *datastore;
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ast_queue_log(qe->parent->name, qe->chan->uniqueid, member->membername, "TRANSFER", "%s|%s|%ld|%ld",
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new_chan->exten, new_chan->context, (long) (callstart - qe->start),
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(long) (time(NULL) - callstart));
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if (!(datastore = ast_channel_datastore_find(new_chan, &queue_transfer_info, NULL))) {
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ast_log(LOG_WARNING, "Can't find the queue_transfer datastore.\n");
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return;
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}
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ast_channel_datastore_remove(new_chan, datastore);
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}
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/*! \brief mechanism to tell if a queue caller was atxferred by a queue member.
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*
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* When a caller is atxferred, then the queue_transfer_info datastore
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* is removed from the channel. If it's still there after the bridge is
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* broken, then the caller was not atxferred.
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*/
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static int attended_transfer_occurred(struct ast_channel *chan)
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{
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return ast_channel_datastore_find(chan, &queue_transfer_info, NULL) ? 0 : 1;
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}
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/*! \brief create a datastore for storing relevant info to log attended transfers in the queue_log
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*/
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static void setup_transfer_datastore(struct queue_ent *qe, struct member *member, int starttime)
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{
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struct ast_datastore *ds;
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struct queue_transfer_ds qtds;
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ast_channel_lock(qe->chan);
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if (!(ds = ast_channel_datastore_alloc(&queue_transfer_info, NULL))) {
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ast_channel_unlock(qe->chan);
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ast_log(LOG_WARNING, "Unable to create transfer datastore. queue_log will not show attended transfer\n");
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return;
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}
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qtds.qe = qe;
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/* This member is refcounted in try_calling, so no need to add it here, too */
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qtds.member = member;
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qtds.starttime = starttime;
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ds->data = &qtds;
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ast_channel_datastore_add(qe->chan, ds);
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ast_channel_unlock(qe->chan);
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}
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/*! \brief A large function which calls members, updates statistics, and bridges the caller and a member
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/*! \brief A large function which calls members, updates statistics, and bridges the caller and a member
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*
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*
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* Here is the process of this function
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* Here is the process of this function
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@@ -3682,9 +3759,13 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
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ast_copy_string(oldcontext, qe->chan->context, sizeof(oldcontext));
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ast_copy_string(oldcontext, qe->chan->context, sizeof(oldcontext));
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ast_copy_string(oldexten, qe->chan->exten, sizeof(oldexten));
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ast_copy_string(oldexten, qe->chan->exten, sizeof(oldexten));
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time(&callstart);
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time(&callstart);
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setup_transfer_datastore(qe, member, callstart);
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bridge = ast_bridge_call(qe->chan,peer, &bridge_config);
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bridge = ast_bridge_call(qe->chan,peer, &bridge_config);
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/* If the queue member did an attended transfer, then the TRANSFER already was logged in the queue_log
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* when the masquerade occurred. These other "ending" queue_log messages are unnecessary
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*/
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if (!attended_transfer_occurred(qe->chan)) {
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if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) {
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if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) {
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ast_queue_log(queuename, qe->chan->uniqueid, member->membername, "TRANSFER", "%s|%s|%ld|%ld",
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ast_queue_log(queuename, qe->chan->uniqueid, member->membername, "TRANSFER", "%s|%s|%ld|%ld",
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qe->chan->exten, qe->chan->context, (long) (callstart - qe->start),
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qe->chan->exten, qe->chan->context, (long) (callstart - qe->start),
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@@ -3699,6 +3780,7 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
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(long) (callstart - qe->start), (long) (time(NULL) - callstart), qe->opos);
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(long) (callstart - qe->start), (long) (time(NULL) - callstart), qe->opos);
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send_agent_complete(qe, queuename, peer, member, callstart, vars, sizeof(vars), AGENT);
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send_agent_complete(qe, queuename, peer, member, callstart, vars, sizeof(vars), AGENT);
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}
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}
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}
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if (bridge != AST_PBX_NO_HANGUP_PEER)
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if (bridge != AST_PBX_NO_HANGUP_PEER)
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ast_hangup(peer);
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ast_hangup(peer);
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