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Log hold time and talktime in queue_log when blind transfers are made by queue members. #7038 (alphaqueue) w/documentation mods added

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git-svn-id: https://origsvn.digium.com/svn/asterisk/trunk@24565 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This commit is contained in:
BJ Weschke
2006-05-03 20:31:58 +00:00
parent ebb7eee9ce
commit 944c8cc4a6
2 changed files with 9 additions and 3 deletions
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3
apps/app_queue.c
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@@ -2314,7 +2314,8 @@ static int try_calling(struct queue_ent *qe, const char *options, char *announce
bridge = ast_bridge_call(qe->chan,peer, &bridge_config); bridge = ast_bridge_call(qe->chan,peer, &bridge_config);
if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) { if (strcasecmp(oldcontext, qe->chan->context) || strcasecmp(oldexten, qe->chan->exten)) {
ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s", qe->chan->exten, qe->chan->context); ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "TRANSFER", "%s|%s|%ld|%ld",
qe->chan->exten, qe->chan->context, (long)(callstart - qe->start), (long)(time(NULL) - callstart));
} else if (qe->chan->_softhangup) { } else if (qe->chan->_softhangup) {
ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETECALLER", "%ld|%ld", ast_queue_log(queuename, qe->chan->uniqueid, peer->name, "COMPLETECALLER", "%ld|%ld",
(long)(callstart - qe->start), (long)(time(NULL) - callstart)); (long)(callstart - qe->start), (long)(time(NULL) - callstart));

9
doc/queuelog.txt
View File

@@ -80,7 +80,12 @@ SYSCOMPAT
A call was answered by an agent, but the call was dropped because the A call was answered by an agent, but the call was dropped because the
channels were not compatible. channels were not compatible.
TRANSFER(extension,context) TRANSFER(extension|context|holdtime|calltime)
Caller was transferred to a different extension. Context and extension Caller was transferred to a different extension. Context and extension
are recorded. are recorded. The caller's hold time and the length of the call are both
recorded. PLEASE remember that transfers performed by SIP UA's by way
of a reinvite may not always be caught by Asterisk and trigger off this
event. The only way to be 100% sure that you will get this event when
a transfer is performed by a queue member is to use the built-in transfer
functionality of Asterisk.