GCC 7 has added capability to produce warnings, this fixes most of those
warnings. The specific warnings are disabled in a few places:
* app_voicemail.c: truncation of paths more than 4096 chars in many places.
* chan_mgcp.c: callid truncated to 80 chars.
* cdr.c: two userfields are combined to cdr copy, fix would break ABI.
* tcptls.c: ignore use of deprecated method SSLv3_client_method().
ASTERISK-27156 #close
Change-Id: I65f280e7d3cfad279d16f41823a4d6fddcbc4c88
The fix for ASTERISK-25665 introduced a regression.
The return value of queue_exec used to be 0 in case of leavewhenempty
but it was changed to -1 (returned from wait_our_turn and passed
transparently by queue_exec), thus leading to hangup instead of returning
back to dialplan.
This commit resets the value back to 0 in this case, restoring
original behavior.
ASTERISK-27065 #close
Reported by: Marek Cervenka
Change-Id: Id9c83b75aeda463250155e88c5004be52bbca5ac
A change was done which added an 'in_call' flag to queue
members that was set to true while talking to an agent.
Unfortunately in practice this does not accurately reflect
whether they are talking to an agent or not. If a Local
channel is involved and a transfer is performed then the
app_queue application would incorrectly think the agent
was still in a call with the caller. This was done to
fix a race condition between an agent becoming available
by device state and the checking of the last call information
for the wrapup time. There was a small window where the
last call information would be the previous value instead
of the new one.
This change goes about fixing the original issue in a
different way by considering the call completed if device
state is received which would make the agent available
and if they are currently in a call. If this occurs the
last call information is updated before the agent becomes
available ensuring that old information is not present
when checking if the member should be called. This also
improves the transfer situation by actually updating
and enforcing the wrapup time.
ASTERISK-26399
ASTERISK-26400
ASTERISK-26715
ASTERISK-26975
Change-Id: Ife1cb686e3173b3a6d368601adef9aff69d4beea
There are 2 places in app_queue.c that log EXITEMPTY event: one in
wait_our_turn, and another one in queue_exec in the loop trying to
call an agent after wait_our_turn.
In most cases it leads to logging EXITEMPTY twice.
ABANDON is also logged on two places, and in the rare case when an agent
and caller hang up simultaneously it's also possible to get duplicates
in queue_log.
This commit changes wait_our_turn to return -1 ("the caller should exit
the queue") instead of 0 ("the caller's turn has arrived") in case of
leaving when empty, so queue_exec skips the agent calling loop.
Also, leave_queue is now executed only once in this case, because 2nd
time is just a noop when the queue entry has already been removed.
Also, it sets qe->handled to -1 to indicate that the call was not
answered by an agent, but the necessary handling has already been done
in order to avoid logging an extra ABANDON entry.
ASTERISK-25665 #close
Reported by: Ove Aursand
Change-Id: I4578dd383bf2ac41589cf167865e8aaebcd4c11e
In all non-pbx modules, AST_MODULE_LOAD_FAILURE has been changed
to AST_MODULE_LOAD_DECLINE. This prevents asterisk from exiting
if a module can't be loaded. If the user wishes to retain the
FAILURE behavior for a specific module, they can use the "require"
or "preload-require" keyword in modules.conf.
A new API was added to logger: ast_is_logger_initialized(). This
allows asterisk.c/check_init() to print to the error log once the
logger subsystem is ready instead of just to stdout. If something
does fail before the logger is initialized, we now print to stderr
instead of stdout.
Change-Id: I5f4b50623d9b5a6cb7c5624a8c5c1274c13b2b25
Queue member will get stuck in pending_members if queue calls a device
that is different from the one observed for state changes.
This patch removes members from pending_members as a result of channel stasis
events such as blind or attended transfers and hangup.
ASTERISK-26862 #close
Change-Id: I8bf6df487b9bb35726c08049ff25cdad5e357727
The queue_stasis_data structure contains various mutable fields that require
appropriate locking. Specifically, the 'dying,' 'member_uniqueid,' and
'caller_uniqueid' fields need to be locked when read from or written to.
Change-Id: I246b7dbff8447acc957a1299f6ad0ebd0fd39088
A caller can leave the Queue() application after being bridged with a
member in a few ways:
* Caller or member hangup
* Caller is transferred somewhere else (blind or atx)
* Caller is externally redirected elsewhere
The first 2 scenarios are currently handled by subscribing to stasis
messages, but the 3rd is not explicitly covered. If a caller is
redirected away from the Queue() application, the member who was last
bridged with that caller will remain in an "In use" state until the
caller hangs up.
This patch adds handling of the caller leaving the queue via
redirection. We monitor the caller-member bridge, and if the caller is
the one that leaves, we treat it the same as we would a caller hangup.
ASTERISK-26400 #close
Reported by: Etienne Lessard
Change-Id: Iba160907770de5a6c9efeffc9df5a13e9ea75334
ast_load_realtime_multientry() returns an ast_config structure whose
ast_categorys are keyed with the empty strings. Several modules were
giving semantic meaning to the category names causing problems at
runtime.
* app_directory: Treated the category name as the mailbox name, and
would fail to direct calls to the appropriate extension after an
entry was chosen.
* app_queue: Queues, queue members, and queue rules were all affected
and needed to be updated.
* pbx_realtime: Pattern matching would never succeed because the
extension entered by the user was always compared to the empty
string.
Change-Id: Ie7e44986344b0b76ea8f6ddb5879f5040c6ca8a7
With 500+ queues and a reload every minute, a random queue disappears
upon reload. The cause is mususe of the 'dead' flag. Namely, all queues
were marked dead up front, and then "resurrected" by dropping this flag
for those found in the configuration. But a queue marked dead can be
removed also when control leaves the app entry point on a PBX thread.
With this change, the queue is marked only not found, and at the end of
reload only the queues that are still not found are actually marked as
dead, so the dead flag is never reset, and set only on positively dead
queues.
ASTERISK-26755
Change-Id: I3a4537aec9eb8d8aeeaa0193407e3523feb004bf
In some cases member is added to pending_members, and the channel
is hung up before any extension state change. So the member would
stay in pending_members forever. So when we call do_hang, we
should also remove member from pending.
ASTERISK-26621 #close
Change-Id: Iae476b5c06481db18ebe0fa594b3e80fdc9a7d54
When using Asterisk Realtime Architecture, empty fields are skipped and the
default values are used. If the "context" parameter in queue was set and then
cleared from the database, the old value remains in memory and it continues
to be used. This change initialize the "context" parameter with an empty value,
allowing clearing the parameter.
ASTERISK-26462 #close
Change-Id: I64be73d5044ce38dd02408bd0e53de965ef65905
Added needed UTF-8 checks before constructing json objects in various
files for strings obtained outside the system. In this case string values
from a channel driver's peer and not from the user setting channel
variables.
* aoc.c: Fixed type mismatch in s_to_json() for time and granularity json
object construction.
ASTERISK-26466
Reported by: Richard Mudgett
Change-Id: Iac2d867fa598daba5c5dbc619b5464625a7f2096
The pause reason is not always cleared when it should be cleared.
* Made set_queue_member_pause() always clear pause reason if not pausing
with a reason string.
Change-Id: I993dad19626ec017478a230e980989438b778c53
The output of CLI "queue show" and AMI Queues action is truncated and
"failed to extend from 240 to 327" messages are generated if the queue
member and interface names are lengthy.
* Increase the string buffer size from 240 to 512 in order to accommodate
for more information fields added to the output since v1.8.
ASTERISK-26360 #close
Reported by: Richard Mudgett
Change-Id: Id99c03cf5362453b80491a4b3b0434cb67aa966d
When dialing channels it is possible that they may not ever
leave the not in use state (Local channels in particular) by
the time we cancel them. If this occurs but we know they were
dialed we explicitly remove them from the pending members
container so that subsequent call attempts occur.
ASTERISK-26299 #close
Change-Id: I6ad0d17c36480c92cebf840626228ce3f7e4bd65
When a call forward attempt is made from a Queue member, the current
code will hang up the forwarding channel in an off-nominal condition
prior to raising the Stasis events informing the rest of Asterisk that
the call was forwarded. This will result in a slew of dreaded FRACKs,
most likely leading to a crash.
This patch modifies the code such that we don't hang up the forwarding
channel even in an off-nominal condition until we've safely raised the
Stasis messages.
ASTERISK-25797 #close
Change-Id: Ife5abed351691fd79105321636eaa8ea8dcdba38
It is possible for a not in use state change to occur multiple
times causing a queue member to be removed from the pending call
container prematurely.
The first not in use state change will remove the queue member
from the container. At this moment the member may be called and
placed in the pending container. After this another not in use
state change can be received which will remove it from the
container. Despite being called at this point the code will
incorrectly see that there are no pending calls to it.
This change only removes it from the pending container if the
state has actually changed.
ASTERISK-26133 #close
patches:
app_queue.diff submitted by Richard Miller (license 5685)
Change-Id: Ie5a7f17a44f98e9159e9b85009ce3f8393aa78c0
Added a new channel variable FORWARDERNAME which indicates which
channel was responsible for a forwarding requests received on dial attempt.
Fixed a bug in the app_queue: FORWARD_CONTEXT is not used.
ASTERISK-26059 #close
Change-Id: I34e93e8c1b5e17776a77b319703c48c8ca48e7b2
When unloading the app_queue module the members in each queue are
destroyed and as part of this they are removed from the pending
members container. Unfortunately a crash would occur as the container
was destroyed before the members were removed.
This change tweaks ordering so the container destruction occurs
after the members are destroyed.
ASTERISK-16115
Change-Id: I48c728668c55aee3d05b751a5d450fb57e87f44b
It was possible for a queue member that is a member of at least 2 or more
queues to receive mulitiple calls at the same time. This happened because
of a race between when a member was being rung and when the device state
notified the other queue(s) member object of the state change.
This patch makes it so when a queue member is being rung it gets added to
a global pool of queue members. If that same member is tried again, e.g.
from another queue, and it is found to already exist in the pending member
container then it will not ring that member.
ASTERISK-16115 #close
Change-Id: I546dd474776d158c2b6be44205353dee5bac7e48
Fix calculate of average time for talktime is wrong when is completed the
first call beacuse the time for talked would be that call.
ASTERISK-25800 #close
Change-Id: I94f79028935913cd9174b090b52bb300b91b9492
Member lastcall time is updated later than member status. There was chance to
check wrapuptime for available member with wrong (old) lastcall time.
New boolean flag "in_call" is set to true right before connecting call, and
reset to false after update of lastcall time. Members with "in_call" set to true
are treat as unavailable.
ASTERISK-19820 #close
Change-Id: I1923230cf9859ee51563a8ed420a0628b4d2e500
In app_queue added value Paused Reason on QueueMemberStatus when a member
on queue is paused and the reason was set.
ASTERISK-25480 #close
Reporte by: Rodrigo Ramírez Norambuena
Change-Id: Ia5db503482f50764c15e2020196c785f59d4a68e
If a call enters on a queue and the members on that queue are updated in
realtime (ex: using mysql inserting a new agent) the queue members are
never refreshed and the call will stay in the queue until other event occurs.
This happens only if this is the first call of the queue and there is no
agents servicing.
This patch prevent this issue, ensuring realtime members are updated if
there is one call in the queue and no available agents
ASTERISK-25442 #close
Change-Id: If1e036d013a5c1d8b0bf60d71d48fe98694a8682
* When a call is answered and the outgoing channel name has changed then
force a connected line update because the channel is no longer the same.
The channel was masqueraded into by another channel. This is usually
because of a call pickup.
Note: Forwarded calls are handled in a controlled manner so the original
channel name is replaced with the forwarded channel.
ASTERISK-25423 #close
Reported by: John Hardin
Change-Id: Ie275ea9e99c092ad369db23e0feb08c44498c172
When a queued caller transfers an agent to another extension sometimes the
raised AgentComplete event has a reason of "caller" and sometimes "transfer".
Since a transfer has taken place this should always be transfer. This occurs
because sometimes the stasis hangup event arrives before the transfer event
thus writing a different reason out.
With this patch, when a hangup event is received during a transfer it will
check to see if the channel that is hanging up is part of a transfer. If so
it will return and let the subsequently received transfer event handler take
care of the cleanup.
ASTERISK-25399 #close
Change-Id: Ic63c49bd9a5ed463ea7a032fd2ea3d63bc81a50d
During some transfer scenarios involving queues Asterisk would sometimes
crash when trying to obtain a channel snapshot (could happen on caller or
member channels). This occurred because the underlying channel had already
disappeared when trying to obtain the latest snapshot.
This patch adds a reference to both the member and caller channels that
extends to the lifetime of the queue'd call, thus making sure the channels
will always exist when retrieving the latest snapshots.
ASTERISK-25185 #close
Reported by: Etienne Lessard
Change-Id: Ic397fa68fb4ff35fbc378e745da9246a7b552128
* Extract set_queue_member_pause() from set_member_paused() for simpler
and more consistent code.
* Extract set_queue_member_ringinuse() from
set_member_ringinuse_help_members() for simpler code.
Change-Id: Iecc1f4119c63347341d7ea6b65f5fc4963706306
Setting the 'paused' and 'ringinuse' options on a queue member using the
dialplan function QUEUE_MEMBER did not behave the same way as the
equivalent dialplan applications or AMI actions.
* Made queue_function_mem_write() call the set_member_paused() and
set_member_value() for the 'paused' and 'ringinuse' options respectively.
A beneficial side effect is that the queue name is now optional and sets
the value in all queues the interface is a member.
* Update QUEUE_MEMBER XML documentation.
* Fix error checking in QUEUE_MEMBER() write.
ASTERISK-25215 #close
Reported by: Lorne Gaetz
Change-Id: I3a016be8dc94d63a9cc155295ff9c9afa5f707cb
This patch fixes EXITWITHTIMEOUT queue_log entry to always come with 3
parameters: position, original position and waiting time.
ASTERISK-25038 #close
Reported by: Etienne Lessard
Change-Id: I0c62045922e26bee2125e93aee1dee17eee79618
A potential problem that can arise is the following:
* Bob's phone is programmed to automatically forward to Carol.
* Carol's phone is programmed to automatically forward to Bob.
* Alice calls Bob.
If left unchecked, this results in an endless loops of call forwards
that would eventually result in some sort of fiery crash.
Asterisk's method of solving this issue was to track which interfaces
had been dialed. If a destination were dialed a second time, then
the attempt to call that destination would fail since a loop was
detected.
The problem with this method is that call forwarding has evolved. Some
SIP phones allow for a user to manually forward an incoming call to an
ad-hoc destination. This can mean that:
* There are legitimate use cases where a device may be dialed multiple
times, or
* There can be human error when forwarding calls.
This change removes the old method of detecting forwarding loops in
favor of keeping a count of the number of destinations a channel has
dialed on a particular branch of a call. If the number exceeds the
set number of max forwards, then the call fails. This approach has
the following advantages over the old:
* It is much simpler.
* It can detect loops involving local channels.
* It is user configurable.
The only disadvantage it has is that in the case where there is a
legitimate forwarding loop present, it takes longer to detect it.
However, the forwarding loop is still properly detected and the
call is cleaned up as it should be.
Address review feedback on gerrit.
* Correct "mfgium" to "Digium"
* Decrement max forwards by one in the case where allocation of the
max forwards datastore is required.
* Remove irrelevant code change from pjsip_global_headers.c
ASTERISK-24958 #close
Change-Id: Ia7e4b7cd3bccfbd34d9a859838356931bba56c23
Although it only occurred once, a crash occurred when a queue attempted to
evaluate a queue penalty rule that appeared to have already been destroyed.
In many locations in app_queue, a test is done to see if qe->pr is NULL;
however, when we dispose of a queue's penalty rules, we don't set the pointer
to NULL after free'ing it. This patch does that to prevent any dangling
pointers from lingering on the queue object.
Review: https://reviewboard.asterisk.org/r/4522
ASTERISK-23319 #close
Reported by: Vadim
patches:
rb4552.patch submitted by Stefan Engström (License 6691)
........
Merged revisions 434448 from http://svn.asterisk.org/svn/asterisk/branches/11
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/13@434449 65c4cc65-6c06-0410-ace0-fbb531ad65f3
This patch fixes several warnings pointed out by the clang compiler.
* chan_pjsip: Removed check for data->text, as it will always be non-NULL.
* app_minivm: Fixed evaluation of etemplate->locale, which will always
evaluate to 'true'. This patch changes the evaluation to use
ast_strlen_zero.
* app_queue:
- Fixed evaluation of qe->parent->monfmt, which always evaluates to
true. Instead, we just check to see if the dereferenced pointer
evaluates to true.
- Fixed evaluation of mem->state_interface, wrapping it with a call to
ast_strlen_zero.
* res_smdi: Wrapped search_msg->mesg_desk_term with calls to ast_strlen_zero.
Review: https://reviewboard.asterisk.org/r/4541
ASTERISK-24917
Reported by: dkdegroot
patches:
rb4541.patch submitted by dkdegroot (License 6600)
........
Merged revisions 434285 from http://svn.asterisk.org/svn/asterisk/branches/11
git-svn-id: https://origsvn.digium.com/svn/asterisk/branches/13@434286 65c4cc65-6c06-0410-ace0-fbb531ad65f3
