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r188032 | mmichelson | 2009-04-13 09:17:56 -0500 (Mon, 13 Apr 2009) | 6 lines
Set all queue variables on both the caller and member channels.
This allows for the variables to be accessed if a member macro is run.
Thanks to Grigoriy Puzankin for bringing this up on the -dev list.
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r185072 | mmichelson | 2009-03-30 11:26:48 -0500 (Mon, 30 Mar 2009) | 45 lines
Merged revisions 185031 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
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r185031 | mmichelson | 2009-03-30 11:17:35 -0500 (Mon, 30 Mar 2009) | 39 lines
Fix queue weight behavior so that calls in low-weight queues are not inappropriately blocked.
(This is copied and pasted from the review request I made for this patch)
Asterisk has some odd behavior when queue weights are used. The current logic used when
potentially calling a queue member is:
If the member we are going to call is part of another queue and _that other queue has any
callers in it_ and has a higher weight than the queue we are calling from, then don't try
to contact that member. The issue here is what I have marked with underscores. If the
higher-weighted queue has any callers in it at all, then the queue member will be unreachable
from the lower-weighted queue. This has the potential to be really really bad if using a
queue strategy, such as leastrecent or fewestcalls, with the potential to call the same
member repeatedly.
The fix proposed by garychen on issue 13220 is very simple and, as far as I can see, works
well for this situation. With this set of changes, the logic used becomes:
If the member we are going to call is part of another queue, the other queue has a higher
weight than the queue we are calling from, and the higher weight queue has at least as many
callers as available members, then do not try to contact the queue member. If the higher
weighted queue has fewer callers than available members, then there is no reason to deny
the call to this member since the other queue can afford to spare a member.
Since the fix involved writing a generic function for determining the number of available
members in the queue, I also modified the is_our_turn function to make use of the new
num_available_members function to determine if it is our turn to try calling a member. There
is one small behavior change. Before writing this patch, if you had autofill disabled, then
if you were the head caller in a queue, you would automatically be told that it was your
turn to try calling a member. This did not take into account whether there were actually any
queue members available to take the call. Now we actually make sure there is at least one
member available to take the call if autofill is disabled.
(closes issue #13220)
Reported by: garychen
Review: http://reviewboard.digium.com/r/202/
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r183244 | mmichelson | 2009-03-19 13:10:34 -0500 (Thu, 19 Mar 2009) | 16 lines
Fix a memory leak associated with queues.
For every attempt that app_queue made to place an outbound call to a queue member,
we would allocate a queue_end_bridge structure. When the bridge for the call had
completed, we would free the structure. Unfortunately not all call attempts actually
end up bridged to a member, so we need to be more selective of when to allocate
the structure. With this change, the allocation occurs in an area where we can
guarantee that the call will be bridged.
(closes issue #14680)
Reported by: caspy
Patches:
14680.patch uploaded by mmichelson (license 60)
Tested by: caspy
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r180007 | mmichelson | 2009-03-03 16:49:07 -0600 (Tue, 03 Mar 2009) | 22 lines
Merged revisions 180006 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
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r180006 | mmichelson | 2009-03-03 16:48:18 -0600 (Tue, 03 Mar 2009) | 17 lines
Clarify some documentation of queues.conf.sample
It had always been possible to explicitly specify a "blank"
value for a sound file in queues.conf and have no sound played
back. The problem with this is that it would result in some ugly
CLI warnings from file.c.
This commit introduces a check when playing a file in app_queue
to see if the name of the file is zero-length and return early if
that is the case. Also, the ability to specify the blank sound
files in queues.conf is now mentioned more clearly in queues.conf.sample
(closes issue #14227)
Reported by: caspy
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r176557 | russell | 2009-02-17 11:33:38 -0600 (Tue, 17 Feb 2009) | 12 lines
Fix a race condition that caused device states to become incorrect for hints.
The problem here is that the hint processing code was subscribed to the wrong
event type. So, it started processing state for a hint too soon, before the
device state cache had been updated.
Also, fix a similar bug in app_queue, as it was also subscribed to the wrong
event type.
(closes issue #14461)
Reported by: alecdavis
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r174948 | mmichelson | 2009-02-11 17:03:08 -0600 (Wed, 11 Feb 2009) | 20 lines
Fix odd "thank you" sound playing behavior in app_queue.c
If someone has configured the queue to play an position or holdtime
announcement, then it is odd and potentially unexpected to hear a
"Thank you for your patience" sound when no position or holdtime
was actually announced.
This fixes the announcement so that the "thanks" sound is only played
in the case that a position or holdtime was actually announced.
There is a way that the "thank you" sound can be played without a
position or holdtime, and that is to set announce-frequency to a value
but keep announce-position and announce-holdtime both turned off.
(closes issue #14227)
Reported by: caspy
Patches:
14227_v3.patch uploaded by putnopvut (license 60)
Tested by: caspy
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r173693 | mmichelson | 2009-02-05 14:30:45 -0600 (Thu, 05 Feb 2009) | 20 lines
Merged revisions 173692 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
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r173692 | mmichelson | 2009-02-05 14:29:09 -0600 (Thu, 05 Feb 2009) | 12 lines
Fix situations where queue members could be autopaused unexpectedly
Specifically, this patch prevents us from autopausing members when
we receive a busy or congestion frame from them.
(closes issue #14376)
Reported by: fiddur
Patches:
14376.patch uploaded by putnopvut (license 60)
Tested by: fiddur
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r171618 | mmichelson | 2009-01-27 13:30:54 -0600 (Tue, 27 Jan 2009) | 24 lines
Fix queue crashes that would occur after the calling channel was masqueraded.
The data passed to the end_bridge_callback was assumed to be data which was
still stack'd. The problem was that with some call features, attended transfers
in particular, a new bridge thread is started once the feature completes, meaning
that when the end_bridge_callback is called, the end_bridge_callback_data was
invalid.
To fix this problem, there are two measures taken
1. Instead of pointing to stacked data, we now used heap-allocated data for
passing to the end_bridge_callback in app_queue
2. Since bridges can end multiple times on a single logical call, we wait until
the final bridge is broken to actually set any queue variables. This is accomplished
through reference-counting and the use of an end_bridge_callback_data_fixup function
in app_queue.c
(closes issue #14260)
Reported by: ccesario
Patches:
14260.patch uploaded by putnopvut (license 60)
Tested by: ccesario
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r169611 | mmichelson | 2009-01-20 18:33:32 -0600 (Tue, 20 Jan 2009) | 22 lines
Fix device state parsing issues for channel names with multiple slashes
The fix being applied is a bit different for trunk and the 1.6.X branches.
For trunk, we only wish to strip off the characters beyond the second slash
if the channel is a Local channel (i.e. we are removing the /n from the device
name). Other channel technologies with multiple slashes (e.g. DAHDI) need the
information after the second slash in order to get the proper device state
information.
In addition to this fix, the 1.6.X branches are receiving a much more important
fix as well. The problem in 1.6.X is that the member's device name was being directly
changed instead of having a copy changed. This meant that we would strip off the
second slash and trailing characters and then leave the member's device name like
that permanently thereafter.
(closes issue #14014)
Reported by: kebl0155
Patches:
14014_number2.patch uploaded by putnopvut (license 60)
Tested by: kebl0155
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r168629 | mmichelson | 2009-01-14 18:14:17 -0600 (Wed, 14 Jan 2009) | 24 lines
Merged revisions 168628 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
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r168628 | mmichelson | 2009-01-14 18:11:01 -0600 (Wed, 14 Jan 2009) | 16 lines
Fix some crashes from bad datastore handling in app_queue.c
* The queue_transfer_fixup function was searching for and removing
the datastore from the incorrect channel, so this was fixed.
* Most datastore operations regarding the queue_transfer datastore
were being done without the channel locked, so proper channel locking
was added, too.
(closes issue #14086)
Reported by: ZX81
Patches:
14086v2.patch uploaded by putnopvut (license 60)
Tested by: ZX81, festr
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r166861 | mmichelson | 2008-12-29 12:04:52 -0600 (Mon, 29 Dec 2008) | 14 lines
Update app_queue to deal with the removal of AST_PBX_KEEPALIVE
When placing a call to a queue which ran a gosub on the member's
channel, Asterisk would crash every time, stemming from the fact
that the member's channel was being hung up unexpectedly when the
Gosub completed. The necessary change was pretty much copied and
pasted from app_dial's similar changes made last week.
I also took the opportunity to change a LOG_DEBUG message in
app_dial to use ast_debug. I am guessing this was due to a direct
merge from 1.4 that was not corrected to use trunk's preferred
syntax.
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This merged from trunk with no conflicts. I tested
mostly the 'tired' cases, and for the most part
ignored the tests for reconnecting and dialing in
to fetch a parked call, after the first case.
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r166665 | murf | 2008-12-23 11:13:49 -0700 (Tue, 23 Dec 2008) | 153 lines
Merged revisions 166093 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
In order to merge this 1.4 patch into trunk,
I had to resolve some conflicts and wait for
Russell to make some changes to res_agi.
I re-ran all the tests; 39 calls in all, and
made fairly careful notes and comparisons: I
don't want this to blow up some aspect of
asterisk; I completely removed the KEEPALIVE
from the pbx.h decls. The first 3 scenarios
involving feature park; feature xfer to 700;
hookflash park to Park() app call all behave
the same, don't appear to leave hung channels,
and no crashes.
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r166093 | murf | 2008-12-19 15:30:32 -0700 (Fri, 19 Dec 2008) | 131 lines
This merges the masqpark branch into 1.4
These changes eliminate the need for (and use of)
the KEEPALIVE return code in res_features.c;
There are other places that use this result code
for similar purposes at a higher level, these appear
to be left alone in 1.4, but attacked in trunk.
The reason these changes are being made in 1.4, is
that parking ends a channel's life, in some situations,
and the code in the bridge (and some other places),
was not checking the result code properly, and dereferencing
the channel pointer, which could lead to memory corruption
and crashes.
Calling the masq_park function eliminates this danger
in higher levels.
A series of previous commits have replaced some parking calls
with masq_park, but this patch puts them ALL to rest,
(except one, purposely left alone because a masquerade
is done anyway), and gets rid of the code that tests
the KEEPALIVE result, and the NOHANGUP_PEER result codes.
While bug 13820 inspired this work, this patch does
not solve all the problems mentioned there.
I have tested this patch (again) to make sure I have
not introduced regressions.
Crashes that occurred when a parked party hung up
while the parking party was listening to the numbers
of the parking stall being assigned, is eliminated.
These are the cases where parking code may be activated:
1. Feature one touch (eg. *3)
2. Feature blind xfer to parking lot (eg ##700)
3. Run Park() app from dialplan (eg sip xfer to 700)
(eg. dahdi hookflash xfer to 700)
4. Run Park via manager.
The interesting testing cases for parking are:
I. A calls B, A parks B
a. B hangs up while A is getting the numbers announced.
b. B hangs up after A gets the announcement, but
before the parking time expires
c. B waits, time expires, A is redialed,
A answers, B and A are connected, after
which, B hangs up.
d. C picks up B while still in parking lot.
II. A calls B, B parks A
a. A hangs up while B is getting the numbers announced.
b. A hangs up after B gets the announcement, but
before the parking time expires
c. A waits, time expires, B is redialed,
B answers, A and B are connected, after
which, A hangs up.
d. C picks up A while still in parking lot.
Testing this throroughly involves acting all the permutations
of I and II, in situations 1,2,3, and 4.
Since I added a few more changes (ALL references to KEEPALIVE in the bridge
code eliimated (I missed one earlier), I retested
most of the above cases, and no crashes.
H-extension weirdness.
Current h-extension execution is not completely
correct for several of the cases.
For the case where A calls B, and A parks B, the
'h' exten is run on A's channel as soon as the park
is accomplished. This is expected behavior.
But when A calls B, and B parks A, this will be
current behavior:
After B parks A, B is hung up by the system, and
the 'h' (hangup) exten gets run, but the channel
mentioned will be a derivative of A's...
Thus, if A is DAHDI/1, and B is DAHDI/2,
the h-extension will be run on channel
Parked/DAHDI/1-1<ZOMBIE>, and the
start/answer/end info will be those
relating to Channel A.
And, in the case where A is reconnected to
B after the park time expires, when both parties
hang up after the joyful reunion, no h-exten
will be run at all.
In the case where C picks up A from the
parking lot, when either A or C hang up,
the h-exten will be run for the C channel.
CDR's are a separate issue, and not addressed
here.
As to WHY this strange behavior occurs,
the answer lies in the procedure followed
to accomplish handing over the channel
to the parking manager thread. This procedure
is called masquerading. In the process,
a duplicate copy of the channel is created,
and most of the active data is given to the
new copy. The original channel gets its name
changed to XXX<ZOMBIE> and keeps the PBX
information for the sake of the original
thread (preserving its role as a call
originator, if it had this role to begin
with), while the new channel is without
this info and becomes a call target (a
"peer").
In this case, the parking lot manager
thread is handed the new (masqueraded)
channel. It will not run an h-exten
on the channel if it hangs up while
in the parking lot. The h exten will
be run on the original channel instead,
in the original thread, after the bridge
completes.
See bug 13820 for our intentions as
to how to clean up the h exten behavior.
Review: http://reviewboard.digium.com/r/29/
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r165318 | mmichelson | 2008-12-17 15:17:20 -0600 (Wed, 17 Dec 2008) | 15 lines
Merged revisions 165255 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
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r165255 | mmichelson | 2008-12-17 14:51:38 -0600 (Wed, 17 Dec 2008) | 7 lines
Fix some memory leaks found while looking at how realtime
configs are handled.
Also cleaned up some coding guidelines violations in app_realtime.c,
mostly related to spacing
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r164268 | mmichelson | 2008-12-15 10:10:43 -0600 (Mon, 15 Dec 2008) | 17 lines
Fix up a few issues with regards to queues
* Fix reference counting used in the __queues_show function
* Add code to be sure that the "queue show" command does not
print information for a realtime queue which has been deleted
from the backend
* Add a missing unref to the realtime queue loading function for
the case where a queue is in the module's container but has been
deleted from the realtime backend
(closes issue #14033)
Reported by: cristiandimache
Patches:
14033.patch uploaded by putnopvut (license 60)
Tested by: cristiandimache
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r163873 | twilson | 2008-12-12 17:48:26 -0600 (Fri, 12 Dec 2008) | 6 lines
When using realtime queues, app_queue wasn't updating the strategy if it was changed in the realtime backend. This patch resolves the issue for almost all situations. It is currently not supported to switch to the linear strategy via realtime since the ao2_container for members will have been set to have multiple buckets and therefore the members would be unordered.
(closes issue #14034)
Reported by: cristiandimache
Tested by: otherwiseguy, cristiandimache
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r163081 | mmichelson | 2008-12-11 10:33:16 -0600 (Thu, 11 Dec 2008) | 22 lines
Merged revisions 163080 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
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r163080 | mmichelson | 2008-12-11 10:24:43 -0600 (Thu, 11 Dec 2008) | 14 lines
Fix a potential crash due to unsafe datastore handling.
This patch also contains a conversion from using long to time_t
for representing times for a queue, as well as some whitespace
fixes.
(closes issue #14060)
Reported by: nivek
Patches:
datastore_fixup.patch.corrected uploaded by nivek (license 636)
with slight modification from me
Tested by: nivek
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r160626 | mmichelson | 2008-12-03 12:37:46 -0600 (Wed, 03 Dec 2008) | 16 lines
Add some safety measures when using gosub, especially when using the options
for app_dial and app_queue to run a gosub when the call is answered.
* Check for the existence of the gosub target in gosub_exec. If it is nonexistent,
then this will cause errors when we attempt to actually run the gosub, including
a definite memory leak and potential crashes. Return an error in this situation
* Check the return value of pbx_exec in app_dial and app_queue before attempting
to actually run the gosub routine. If there was an error, we should not attempt
to run the gosub.
* Change a '|' to a ',' in app_queue.
* Add some extra curly braces where they had been missing previously.
(closes issue #13548)
Reported by: fiddur
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r160555 | mmichelson | 2008-12-03 11:07:09 -0600 (Wed, 03 Dec 2008) | 11 lines
When investigating issue #13548, I found that gosub
handling in app_queue was just completely wrong, mostly
because the channel operations being performed were being
done on the incorrect channel.
With this set of changes, a gosub will correctly run on
the answering queue member's channel. There are still crash
issues which occur if there are dialplan syntax errors, so
I cannot yet close the referenced issue.
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r153181 | twilson | 2008-10-31 13:55:33 -0500 (Fri, 31 Oct 2008) | 5 lines
Recent CDR fixes moved execution of the 'h' exten into the bridging code, so variables that were set after ast_bridge_call was called would not show up in the 'h' exten. Added a callback function to handle setting variables, etc. from w/in the bridging code. Calls back into a nested function within the function calling ast_bridge_call
(closes issue #13793)
Reported by: greenfieldtech
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r152605 | murf | 2008-10-28 23:47:13 -0600 (Tue, 28 Oct 2008) | 22 lines
Merged revisions 152538 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
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r152538 | murf | 2008-10-28 23:19:04 -0600 (Tue, 28 Oct 2008) | 14 lines
A little documentation cross-ref between features and
dial and queue... I wasted some time (stupidly) trying
to get the one-touch parking stuff working, because it
didn't occur to me that I had to also have the corresponding
options in the dial command! Duh! (In all this time, I never
set this up before!)
So, to keep some poor fool from suffering the same fate,
I made the features.conf.sample file mention the corresponding
opts in dial/queue; and the docs for dial/app specifically
mention the corresponding decls in the feature.conf file.
I hope this doesn't spoil some vast, eternal plan...
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r152536 | murf | 2008-10-28 23:01:00 -0600 (Tue, 28 Oct 2008) | 57 lines
Merged revisions 152535 via svnmerge from
https://origsvn.digium.com/svn/asterisk/branches/1.4
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r152535 | murf | 2008-10-28 22:36:32 -0600 (Tue, 28 Oct 2008) | 46 lines
The magic trick to avoid this crash is not to
try to find the channel by name in the list,
which is slow and resource consuming, but rather
to pay attention to the result codes from the
ast_bridge_call, to which I added the
AST_PBX_NO_HANGUP_PEER_PARKED value, which
now are returned when a channel is parked.
Why? because CDR's aren't generated via parking,
so nothing is needed, but if a transfer occurred,
there are critical things I need.
If you get AST_PBX_KEEPALIVE,
then don't touch the channel pointer.
If you get AST_PBX_NO_HANGUP_PEER, or
AST_PBX_NO_HANGUP_PEER_PARKED, then don't
touch the peer pointer.
Updated the several places where the results
from a bridge were not being properly obeyed,
and fixed some code I had introduced so that
the results of the bridge were not overridden
(in trunk).
All the places that previously tested for
AST_PBX_NO_HANGUP_PEER now have to check for
both AST_PBX_NO_HANGUP_PEER and AST_PBX_NO_HANGUP_PEER_PARKED.
I tested this against the 4 common parking
scenarios:
1. A calls B; B answers; A parks B; B hangs up while A is getting the parking
slot announcement, immediately after being put on hold.
2. A calls B; B answers; A parks B; B hangs up after A has been hung up, but
before the park times out.
3. A calls B; B answers; B parks A; A hangs up while B is getting the parking slot announcement, immediately after being put on hold.
4. A calls B; B answers; B parks A; A hangs up after B has been hung up, but before the park times out.
No crash.
I also ran the scenarios above against valgrind, and accesses looked good.
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r149201 | mmichelson | 2008-10-14 17:41:13 -0500 (Tue, 14 Oct 2008) | 20 lines
Merged revisions 149200 via svnmerge from
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r149200 | mmichelson | 2008-10-14 17:40:42 -0500 (Tue, 14 Oct 2008) | 12 lines
Update the queue with the correct number of calls and
whether the call was completed within the service level
when a transfer takes place. This way, we do not "break"
the leastrecent and fewestcalls strategies by not logging
a call until after the transferred call has ended.
(closes issue #13395)
Reported by: Marquis
Patches:
app_queue.c.transfer.patch uploaded by Marquis (license 32)
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r142676 | murf | 2008-09-11 22:50:48 -0600 (Thu, 11 Sep 2008) | 40 lines
Merged revisions 142675 via svnmerge from
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r142675 | murf | 2008-09-11 22:29:34 -0600 (Thu, 11 Sep 2008) | 29 lines
Tested by: sergee, murf, chris-mac, andrew, KNK
This is a "second attempt" to restore the previous "endbeforeh" behavior
in 1.4 and up. In order to capture information concerning all the
legs of transfers in all their infinite combinations, I was forced
to this particular solution by a chain of logical necessities, the
first being that I was not allowed to rewrite the CDR mechanism from
the ground up!
This change basically leaves the original machinery alone, which allows
IVR and local channel type situations to generate CDR's as normal, but
a channel flag can be set to suppress the normal running of the h exten.
That flag would be set by the code that runs the h exten from the
ast_bridge_call routine, to prevent the h exten from being run twice.
Also, a flag in the ast_bridge_config struct passed into ast_bridge_call
can be used to suppress the running of the h exten in that routine. This
would happen, for instance, if you use the 'g' option in the Dial app.
Running this routine 'early' allows not only the CDR() func to be used
in the h extension for reading CDR variables, but also allows them to
be modified before the CDR is posted to the backends.
While I dearly hope that this patch overcomes all problems, and
introduces no new problems, reality suggests that surely someone
will have problems. In this case, please re-open 13251 (or 13289),
and we'll see if we can't fix any remaining issues.
** trunk note: some code to suppress the h exten being run
from app_queue was added; for the 'continue' option available
only in trunk/1.6.x.
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r141998 | mmichelson | 2008-09-09 07:32:38 -0500 (Tue, 09 Sep 2008) | 7 lines
Use ast_debug for debug messages. I was wondering why debug
messages weren't showing up when I had set the debug level
high for just app_queue.c. It's because we were only checking
the global option_debug variable instead of using the awesome
macro which checks both the global and file-specific value
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r140489 | mmichelson | 2008-08-29 12:47:17 -0500 (Fri, 29 Aug 2008) | 30 lines
Merged revisions 140488 via svnmerge from
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r140488 | mmichelson | 2008-08-29 12:34:17 -0500 (Fri, 29 Aug 2008) | 22 lines
After working on the ao2_containers branch, I noticed
something a bit strange. In all cases where we provide
a callback function to ao2_container_alloc, the callback
function would only return 0 or CMP_MATCH. After inspecting
the ao2_callback() code carefully, I found that if you're
only looking for one specific item, then you should return
CMP_MATCH | CMP_STOP. Otherwise, astobj2 will continue
traversing the current bucket until the end searching for
more matches.
In cases like chan_iax2 where in 1.4, all the peers are
shoved into a single bucket, this makes for potentially
terrible performance since the entire bucket will be
traversed even if the peer is one of the first ones come
across in the bucket.
All the changes I have made were for cases where the
callback function defined was passed to ao2_container_alloc
so that calls to ao2_find could find a unique instance
of whatever object was being stored in the container.
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r138687 | mmichelson | 2008-08-18 15:04:10 -0500 (Mon, 18 Aug 2008) | 18 lines
Merged revisions 138685 via svnmerge from
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r138685 | mmichelson | 2008-08-18 15:01:14 -0500 (Mon, 18 Aug 2008) | 10 lines
Change the inequalities used in app_queue with regards
to timeouts from being strict to non-strict for more
accuracy.
(closes issue #13239)
Reported by: atis
Patches:
app_queue_timeouts_v2.patch uploaded by atis (license 242)
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