diff --git a/src/mod/applications/mod_voicemail_ivr/menu.c b/src/mod/applications/mod_voicemail_ivr/menu.c
index 4bd434ff30..54393da349 100644
--- a/src/mod/applications/mod_voicemail_ivr/menu.c
+++ b/src/mod/applications/mod_voicemail_ivr/menu.c
@@ -97,6 +97,13 @@ void vmivr_menu_main(switch_core_session_t *session, vmivr_profile_t *profile) {
 		cmd = switch_core_session_sprintf(session, "json %s %s %s %s", profile->api_profile, profile->domain, profile->id, profile->folder_name);
 		jsonapi2event(session, menu.phrase_params, profile->api_msg_count, cmd);
 
+		/* Verify that phrases returned values, if not, exit */
+		if (!switch_event_get_header(menu.phrase_params, "VM-Total-New-Messages")) {
+			switch_log_printf(SWITCH_CHANNEL_LOG, SWITCH_LOG_ERROR, "Return from API is invalid. Check that the context exist on your DB backend\n");
+			menu_instance_free(&menu);
+			break;
+		}
+
 		ivre_playback(session, &menu.ivre_d, switch_event_get_header(menu.event_phrases, "msg_count"), NULL, menu.phrase_params, NULL, 0);
 
 		if (atoi(switch_event_get_header(menu.phrase_params, "VM-Total-New-Messages")) > 0 && menu.ivre_d.result == RES_WAITFORMORE && !action_on_new_message_occured && action_on_new_message) {