Marc Olivier Chouinard
2d3d8c8ddd
mod_callcenter: Add more channel variable and event and fix a mem leak
2010-09-03 20:12:45 -04:00
Marc Olivier Chouinard
9b33bd1c1c
mod_callcenter: correct multiple little things following the recent tiers and join back features
2010-08-26 22:49:02 -04:00
Marc Olivier Chouinard
ab2529d4e1
mod_callcenter: You can now allow caller that have hangup before agent answer to call back and resume their previous position.
2010-08-26 06:19:58 -04:00
Marc Olivier Chouinard
6558276a83
mod_callcenter: Default the level to 0 since the new tier system will wait x second at level 1... just level 0 that will ring agent right away (if set to do so)
2010-08-25 22:00:15 -04:00
Marc Olivier Chouinard
86c9bed758
mod_callcenter: Add tiers rules before jumping to a different level. Also added support for dial-in agent.
2010-08-25 21:40:33 -04:00
Marc Olivier Chouinard
8082aa987e
mod_callcenter: Added value busy_delay_time and reject_delay_time so we can wait if those 2 occur (Un registred phone are considered as busy). Add a ready_time epoch time when we can contact an again again, fix ring-all (good this time I hope).
2010-08-19 21:43:07 -04:00
Marc Olivier Chouinard
6980305f3a
mod_callcenter: More ODBC changes. It is not a global settings value. Cannot be changed in runtime.
2010-08-14 12:22:11 -04:00
Marc Olivier Chouinard
42436e270c
mod_callcenter: Add missing odbc db support (Not tested, please someone test this)
2010-08-14 11:46:34 -04:00
Marc Olivier Chouinard
1666783cf8
mod_callcenter: Try to fix the ring-all, also add cli auto complete done in previous commit
2010-08-14 04:07:38 -04:00
Marc Olivier Chouinard
3eafca6029
mod_callcenter: Add ability to unload/reload/load a queue setting (You still need to reloadxml before).
...
Note that joining a queue will check for it in the config and load it on the fly... I've used the same system as in mod_voicemail. Not sure if we should allow this, but just comment it out of the config before unload and it wont be available anymore
2010-08-13 19:15:24 -04:00
Marc Olivier Chouinard
ba09b96d1e
mod_callcenter: Initial commit of the mod_callcenter application.
...
This module is in it early state of developpement. You can see documentation on the wiki at : http://wiki.freeswitch.org/wiki/Mod_callcenter
For support/comments, please use http://jira.freeswitch.org/ and select the MOD CALLCENTER module.
2010-08-13 09:48:37 -04:00
