Merge 946c4ee50c into 3b58ebc5f3

We observed that the new Poly phones (formerly known as Polycom) were not getting sent a SIP UPDATE in certain circumstances (example: retrieving a parked call, and therefore, Caller ID would not show the parked caller). I renamed Polycom to Poly which will catch all Poly AND Polycom UA's. I also added Acrobits, and Ringotel to extend such functionality to those UA's. There were also other minor compatibility issues with the new Poly phones which have been resolved with tweaking the UA recognition on the code.

Co-authored-by: Joseph <junction1153@gmail.com>

src/mod/applications/mod_callcenter/mod_callcenter.c

@@ -2141,7 +2141,10 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
 		switch (cause) {
 			/* When we hang-up agents that did not answer in ring-all strategy */
 			case SWITCH_CAUSE_LOSE_RACE:
+				break;
+			/* originator cancel can happen when agent changes state during offering*/
 			case SWITCH_CAUSE_ORIGINATOR_CANCEL:
+				delay_next_agent_call = (h->busy_delay_time > delay_next_agent_call? h->busy_delay_time : delay_next_agent_call);
 				break;
 			/* Busy: Do Not Disturb, Circuit congestion */
 			case SWITCH_CAUSE_NORMAL_CIRCUIT_CONGESTION:

src/mod/endpoints/mod_sofia/mod_sofia.c

@@ -254,7 +254,7 @@ char *generate_pai_str(private_object_t *tech_pvt)
 	callee_number = switch_sanitize_number(switch_core_session_strdup(session, callee_number));
 	callee_name = switch_sanitize_number(switch_core_session_strdup(session, callee_name));
 
-	if (!zstr(callee_number) && (zstr(ua) || !switch_stristr("polycom", ua))) {
+	if (!zstr(callee_number) && (zstr(ua) || !switch_stristr("poly", ua))) {
 		callee_number = switch_core_session_sprintf(session, "sip:%s@%s", callee_number, host);
 	}
 
@@ -2075,13 +2075,15 @@ static switch_status_t sofia_receive_message(switch_core_session_t *session, swi
 							nua_info(tech_pvt->nh, SIPTAG_CONTENT_TYPE_STR("message/sipfrag"),
 									 TAG_IF(!zstr(tech_pvt->user_via), SIPTAG_VIA_STR(tech_pvt->user_via)), SIPTAG_PAYLOAD_STR(message), TAG_END());
 						} else if (update_allowed && ua && (switch_channel_var_true(tech_pvt->channel, "update_ignore_ua") ||
-									  switch_stristr("polycom", ua) ||
+									  switch_stristr("poly", ua) ||
 									  (switch_stristr("aastra", ua) && !switch_stristr("Intelligate", ua)) ||
 									  (switch_stristr("cisco/spa50", ua) ||
 									  switch_stristr("cisco/spa525", ua)) ||
 									  switch_stristr("cisco/spa30", ua) ||
 									  switch_stristr("Fanvil", ua) ||
 									  switch_stristr("Grandstream", ua) ||
+									  switch_stristr("Ringotel", ua) ||
+									  switch_stristr("Groundwire", ua) ||									  
 									  switch_stristr("Yealink", ua) ||
 									  switch_stristr("Mitel", ua) ||
 									  switch_stristr("Panasonic", ua))) {
@@ -2152,7 +2154,7 @@ static switch_status_t sofia_receive_message(switch_core_session_t *session, swi
 								 SIPTAG_PAYLOAD_STR(message),
 								 TAG_IF(!zstr(session_id_header), SIPTAG_HEADER_STR(session_id_header)),
 								 TAG_END());
-					} else if (ua && switch_stristr("polycom", ua)) {
+					} else if (ua && switch_stristr("poly", ua)) {
 						snprintf(message, sizeof(message), "P-Asserted-Identity: \"%s\" <%s>", msg->string_arg, tech_pvt->caller_profile->destination_number);
 						nua_update(tech_pvt->nh,
 								   NUTAG_SESSION_TIMER(tech_pvt->session_timeout),

src/mod/endpoints/mod_sofia/sofia.c

@@ -10476,7 +10476,7 @@ void sofia_handle_sip_i_invite(switch_core_session_t *session, nua_t *nua, sofia
 		(!is_tcp && !is_tls && (zstr(network_ip) || !switch_check_network_list_ip(network_ip, profile->local_network)) &&
 		 profile->server_rport_level >= 2 && sip->sip_user_agent &&
 		 sip->sip_user_agent->g_string &&
-		 (!strncasecmp(sip->sip_user_agent->g_string, "Polycom", 7) || !strncasecmp(sip->sip_user_agent->g_string, "KIRK Wireless Server", 20)))
+		 (!strncasecmp(sip->sip_user_agent->g_string, "Poly", 4) || !strncasecmp(sip->sip_user_agent->g_string, "KIRK Wireless Server", 20)))
 		) {
 		if (sip->sip_via) {
 			const char *port = sip->sip_via->v_port;

src/mod/endpoints/mod_sofia/sofia_presence.c

@@ -2501,7 +2501,7 @@ static char *gen_pidf(char *user_agent, char *id, char *url, char *open, char *r
 {
 	char *ret = NULL;
 
-	if (switch_stristr("polycom", user_agent)) {
+	if (switch_stristr("poly", user_agent)) {
 		*ct = "application/xpidf+xml";
 
 		/* If unknown/none prpid is provided, just show the user as online. */

src/mod/endpoints/mod_sofia/sofia_reg.c

@@ -1661,7 +1661,7 @@ uint8_t sofia_reg_handle_register_token(nua_t *nua, sofia_profile_t *profile, nu
 			if (!is_tcp && !is_tls && (zstr(network_ip) || !switch_check_network_list_ip(network_ip, profile->local_network)) &&
 				profile->server_rport_level >= 2 && sip->sip_user_agent &&
 				sip->sip_user_agent->g_string &&
-				( !strncasecmp(sip->sip_user_agent->g_string, "Polycom", 7) ||
+				( !strncasecmp(sip->sip_user_agent->g_string, "Poly", 4) ||
 				  !strncasecmp(sip->sip_user_agent->g_string, "KIRK Wireless Server", 20) ||
 				  !strncasecmp(sip->sip_user_agent->g_string, "ADTRAN_Total_Access", 19) )) {
 				if (sip->sip_via) {