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4 Commits

Author SHA1 Message Date
wmasilva 35f132a8dd
Merge 8c5727e26b into 3b58ebc5f3 2025-01-21 00:17:22 +00:00
junction1153b 3b58ebc5f3
[mod_sofia] Update Polycom UA to recognize new Poly phones
We observed that the new Poly phones (formerly known as Polycom) were not getting sent a SIP UPDATE in certain circumstances (example: retrieving a parked call, and therefore, Caller ID would not show the parked caller). I renamed Polycom to Poly which will catch all Poly AND Polycom UA's. I also added Acrobits, and Ringotel to extend such functionality to those UA's. There were also other minor compatibility issues with the new Poly phones which have been resolved with tweaking the UA recognition on the code.

Co-authored-by: Joseph <junction1153@gmail.com>
2025-01-21 00:57:25 +03:00
Antonio Silva 8c5727e26b mod_callcenter: try to fix #2529 hangup the call when answered - already answered by other agent 2024-07-15 17:08:30 +01:00
Antonio Silva ed32dfd474 mod_callcenter: fix agent zombie call 2024-07-11 18:04:15 +02:00
5 changed files with 11 additions and 7 deletions

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@ -1771,7 +1771,7 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
dialstr = switch_channel_expand_variables(member_channel, h->originate_string);
switch_channel_set_app_flag_key(CC_APP_KEY, member_channel, CC_APP_AGENT_CONNECTING);
status = switch_ivr_originate(NULL, &agent_session, &cause, dialstr, globals.agent_originate_timeout, NULL, cid_name ? cid_name : h->member_cid_name, cid_number ? cid_number : h->member_cid_number, NULL, ovars, SOF_NONE, NULL, NULL);
status = switch_ivr_originate(member_session, &agent_session, &cause, dialstr, globals.agent_originate_timeout, NULL, cid_name ? cid_name : h->member_cid_name, cid_number ? cid_number : h->member_cid_number, NULL, ovars, SOF_NONE, NULL, NULL);
/* Search for loopback agent */
if (status == SWITCH_STATUS_SUCCESS) {
@ -1922,6 +1922,8 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
switch_safe_free(sql);
if (atoi(res) == 0) {
/* Unexpected, it's possible the agent channel wasn't created when the agent that won the race was connected, so hangup the channel */
switch_channel_hangup(switch_core_session_get_channel(agent_session), SWITCH_CAUSE_LOSE_RACE);
goto done;
}
switch_core_session_hupall_matching_var("cc_member_pre_answer_uuid", h->member_uuid, SWITCH_CAUSE_LOSE_RACE);

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@ -254,7 +254,7 @@ char *generate_pai_str(private_object_t *tech_pvt)
callee_number = switch_sanitize_number(switch_core_session_strdup(session, callee_number));
callee_name = switch_sanitize_number(switch_core_session_strdup(session, callee_name));
if (!zstr(callee_number) && (zstr(ua) || !switch_stristr("polycom", ua))) {
if (!zstr(callee_number) && (zstr(ua) || !switch_stristr("poly", ua))) {
callee_number = switch_core_session_sprintf(session, "sip:%s@%s", callee_number, host);
}
@ -2075,13 +2075,15 @@ static switch_status_t sofia_receive_message(switch_core_session_t *session, swi
nua_info(tech_pvt->nh, SIPTAG_CONTENT_TYPE_STR("message/sipfrag"),
TAG_IF(!zstr(tech_pvt->user_via), SIPTAG_VIA_STR(tech_pvt->user_via)), SIPTAG_PAYLOAD_STR(message), TAG_END());
} else if (update_allowed && ua && (switch_channel_var_true(tech_pvt->channel, "update_ignore_ua") ||
switch_stristr("polycom", ua) ||
switch_stristr("poly", ua) ||
(switch_stristr("aastra", ua) && !switch_stristr("Intelligate", ua)) ||
(switch_stristr("cisco/spa50", ua) ||
switch_stristr("cisco/spa525", ua)) ||
switch_stristr("cisco/spa30", ua) ||
switch_stristr("Fanvil", ua) ||
switch_stristr("Grandstream", ua) ||
switch_stristr("Ringotel", ua) ||
switch_stristr("Groundwire", ua) ||
switch_stristr("Yealink", ua) ||
switch_stristr("Mitel", ua) ||
switch_stristr("Panasonic", ua))) {
@ -2152,7 +2154,7 @@ static switch_status_t sofia_receive_message(switch_core_session_t *session, swi
SIPTAG_PAYLOAD_STR(message),
TAG_IF(!zstr(session_id_header), SIPTAG_HEADER_STR(session_id_header)),
TAG_END());
} else if (ua && switch_stristr("polycom", ua)) {
} else if (ua && switch_stristr("poly", ua)) {
snprintf(message, sizeof(message), "P-Asserted-Identity: \"%s\" <%s>", msg->string_arg, tech_pvt->caller_profile->destination_number);
nua_update(tech_pvt->nh,
NUTAG_SESSION_TIMER(tech_pvt->session_timeout),

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@ -10476,7 +10476,7 @@ void sofia_handle_sip_i_invite(switch_core_session_t *session, nua_t *nua, sofia
(!is_tcp && !is_tls && (zstr(network_ip) || !switch_check_network_list_ip(network_ip, profile->local_network)) &&
profile->server_rport_level >= 2 && sip->sip_user_agent &&
sip->sip_user_agent->g_string &&
(!strncasecmp(sip->sip_user_agent->g_string, "Polycom", 7) || !strncasecmp(sip->sip_user_agent->g_string, "KIRK Wireless Server", 20)))
(!strncasecmp(sip->sip_user_agent->g_string, "Poly", 4) || !strncasecmp(sip->sip_user_agent->g_string, "KIRK Wireless Server", 20)))
) {
if (sip->sip_via) {
const char *port = sip->sip_via->v_port;

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@ -2501,7 +2501,7 @@ static char *gen_pidf(char *user_agent, char *id, char *url, char *open, char *r
{
char *ret = NULL;
if (switch_stristr("polycom", user_agent)) {
if (switch_stristr("poly", user_agent)) {
*ct = "application/xpidf+xml";
/* If unknown/none prpid is provided, just show the user as online. */

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@ -1661,7 +1661,7 @@ uint8_t sofia_reg_handle_register_token(nua_t *nua, sofia_profile_t *profile, nu
if (!is_tcp && !is_tls && (zstr(network_ip) || !switch_check_network_list_ip(network_ip, profile->local_network)) &&
profile->server_rport_level >= 2 && sip->sip_user_agent &&
sip->sip_user_agent->g_string &&
( !strncasecmp(sip->sip_user_agent->g_string, "Polycom", 7) ||
( !strncasecmp(sip->sip_user_agent->g_string, "Poly", 4) ||
!strncasecmp(sip->sip_user_agent->g_string, "KIRK Wireless Server", 20) ||
!strncasecmp(sip->sip_user_agent->g_string, "ADTRAN_Total_Access", 19) )) {
if (sip->sip_via) {